Privacy Policy

This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use our website and services. It also explains your privacy rights and how the law protects you.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with an initial capital letter have meanings defined under the following conditions. These definitions have the same meaning whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.

Company (referred to as either “the Company,” “We,” “Us,” or “Our”) refers to:

DNB Renovations
287 Park Avenue South, Suite 506
New York, NY 10010

Cookies are small files placed on your computer, mobile device, or other device that may contain details about your browsing activity.

Device means any device that can access the Service, such as a computer, cellphone, or digital tablet.

Personal Data means any information that relates to an identified or identifiable individual.

Service refers to the Website and services provided through it.

Service Provider means any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals engaged by the Company to facilitate or provide the Service, perform services related to the Service, or assist us in analyzing how the Service is used.

Usage Data refers to data collected automatically, either generated by use of the Service or from the Service infrastructure itself.

Website refers to DNB Renovations, accessible at https://dnbrenovations.com/.

You means the individual accessing or using the Service, or the company or other legal entity on behalf of which that individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

Email address
First and last name
Phone number
Address, state, province, ZIP/postal code, and city
Information about your renovation project or service inquiry
Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as your Device’s Internet Protocol address (IP address), browser type, browser version, pages of our Service that you visit, the time and date of your visit, time spent on those pages, unique device identifiers, referring pages, and other diagnostic data.

When you access the Service through a mobile device, we may automatically collect certain information, including the type of mobile device you use, your mobile device ID, your mobile device’s IP address, your mobile operating system, the type of mobile browser you use, unique device identifiers, and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or access the Service through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on our Service, store certain information, measure website performance, understand how visitors use our Website, and improve our services and marketing. These technologies may include cookies, tags, scripts, pixels, and similar technologies.

Cookies or Browser Cookies: A cookie is a small file placed on your Device. You can instruct your browser to refuse all Cookies or indicate when a Cookie is being sent. If you do not accept Cookies, some parts of our Service may not function properly.

Web Beacons and Pixels: Certain sections of our Service, advertisements, and emails may contain small electronic files known as web beacons, clear GIFs, pixel tags, or single-pixel GIFs. These technologies may allow us and our Service Providers to measure visits, interactions, conversions, and other website activity.

Cookies may be either Persistent or Session Cookies. Persistent Cookies remain on your Device after you go offline, while Session Cookies are deleted when you close your browser.

We may use the following types of Cookies:

Necessary / Essential Cookies

Type: Session and Persistent Cookies
Administered by: Us and applicable Service Providers

These Cookies are necessary for the Website to function properly and to provide services requested by users.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies
Administered by: Us or our consent-management provider

These Cookies may be used to identify whether users have accepted or otherwise configured the use of Cookies on the Website.

Analytics and Performance Cookies

Type: Persistent and Session Cookies
Administered by: Us and third-party Service Providers

These Cookies and similar technologies help us understand how visitors interact with our Website, measure traffic and website performance, identify technical issues, and improve the user experience.

Advertising and Conversion Cookies

Type: Persistent and Session Cookies
Administered by: Us and third-party advertising or analytics Service Providers

These Cookies and similar technologies may be used to measure the effectiveness of our advertising, understand how users arrive at and interact with our Website, attribute inquiries or conversions to marketing sources, and help us improve our advertising campaigns.

Functionality Cookies

Type: Persistent Cookies
Administered by: Us and applicable Service Providers

These Cookies may allow us to remember choices you make when using the Website and provide enhanced or more personalized functionality.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including monitoring usage and performance of our Service.
To respond to renovation inquiries, including requests for consultations, estimates, project information, or other services.
For the performance of a contract, including the development, compliance, and undertaking of contracts for services you have purchased or requested.
To contact you by email, telephone, SMS, or other forms of electronic communication regarding our services, appointments, estimates, project updates, or other relevant communications.
To provide news, special offers, and general information about services and events similar to those you have purchased or inquired about, where permitted by law and unless you have opted out.
To manage your requests and respond to inquiries.
To measure and improve marketing, including analyzing advertising performance, website activity, lead sources, and conversions.
For business transfers, including evaluating or conducting a merger, sale, restructuring, reorganization, or transfer of some or all of our assets.
For other purposes, such as data analysis, identifying usage trends, evaluating promotional campaigns, protecting our Service, and improving our services, marketing, and customer experience.

SMS Terms and Conditions

By providing your mobile phone number and opting in to receive text messages, you consent to receive SMS messages from DNB Renovations related to appointment and schedule reminders, estimate updates, project communications, and other service-related information.

Message Frequency

Message frequency may vary.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and service plan.

Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive from us. After opting out, you may receive a confirmation message, after which we will cease sending SMS messages to your number unless you subsequently opt in again.

Help and Support

If you need assistance or have questions about our SMS service, reply HELP to an SMS message you receive from us or contact us using the information provided below.

SMS Privacy

Your mobile phone number and SMS information will be handled in accordance with this Privacy Policy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes. Information may be shared with Service Providers as necessary to operate our messaging services, subject to appropriate confidentiality and data-protection obligations.

We may share your personal information in the following situations:

With Service Providers: We may share information with Service Providers that help us operate our Website, communicate with customers, analyze website activity, manage customer relationships, provide call or form tracking, or measure the performance of our marketing and advertising.
For business transfers: We may share or transfer information in connection with, or during negotiations concerning, a merger, sale of Company assets, financing, acquisition, or restructuring of all or part of our business.
With Affiliates: We may share information with affiliates, provided they honor this Privacy Policy.
With business partners: We may share information with business partners where necessary to provide services or where you have otherwise authorized such sharing.
With your consent: We may disclose your personal information for another purpose with your consent.
As required by law: We may disclose information where required to comply with applicable laws, regulations, legal processes, or governmental requests.

Retention of Your Personal Data

The Company will retain your Personal Data only for as long as reasonably necessary for the purposes described in this Privacy Policy.

We will retain and use Personal Data as necessary to comply with legal obligations, resolve disputes, enforce our legal agreements and policies, maintain appropriate business records, and protect our legal rights.

Usage Data is generally retained for a shorter period, except when it is used to strengthen security, improve the functionality of our Service, analyze longer-term trends, or when we are legally required to retain it for longer periods.

Transfer of Your Personal Data

Your information, including Personal Data, may be processed at the Company’s operating offices and in other locations where the parties involved in processing are located.

This means your information may be transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

Your use of the Service and submission of information represent your acknowledgment that such transfers may occur as necessary to provide the Service.

The Company will take reasonable steps to ensure that Personal Data is treated securely and in accordance with this Privacy Policy.

Your Privacy Rights

Depending on where you reside and applicable law, you may have rights concerning the Personal Data we maintain about you. These rights may include the ability to request access to, correction of, or deletion of your Personal Data, or to object to or restrict certain processing.

You may contact us using the information provided below to make a privacy-related request. We may need to verify your identity before completing certain requests.

Please note that we may need to retain certain information where we have a legal obligation, legitimate business need, or other lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, reorganization, financing, or asset sale, your Personal Data may be transferred as part of that transaction. Where required, we will provide notice before your Personal Data becomes subject to a materially different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose your Personal Data if required by law or in response to valid requests from public authorities, such as a court or government agency.

Other Legal Requirements

The Company may disclose your Personal Data in the good-faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability

Security of Your Personal Data

The security of your Personal Data is important to us. However, no method of transmission over the Internet or method of electronic storage is completely secure.

While we use reasonable administrative, technical, and organizational measures designed to protect Personal Data, we cannot guarantee its absolute security.

Children’s Privacy

Our Service is not directed to children under the age of 13.

We do not knowingly collect Personal Data from children under 13. If you are a parent or guardian and become aware that your child has provided us with Personal Data, please contact us.

If we become aware that we have collected Personal Data from a child under 13 without appropriate authorization, we will take reasonable steps to remove that information from our systems.

Links to Other Websites

Our Service may contain links to websites that are not operated or controlled by DNB Renovations.

If you click a third-party link, you will be directed to that third party’s website. We encourage you to review the privacy policy of every website you visit.

We have no control over and assume no responsibility for the content, privacy policies, security, or practices of third-party websites or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Where appropriate, we may also notify you through a prominent notice on our Service or by other reasonable means before a material change becomes effective.

We encourage you to review this Privacy Policy periodically. Changes become effective when they are posted on this page unless otherwise stated.

Contact Us

If you have any questions about this Privacy Policy or would like to make a privacy-related request, please contact DNB Renovations: